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Centenary
Our history: 100 years of the NRMA

Our history: 100 years of the NRMA

From horse and cart to automated vehicles, join us as we reflect on 100 years of transportation evolution and look forward to a bright future of mobility.
Collage of historical images of NRMA roadside assistance and the first NRMA patrols
3 September, 2020
Written by  
The NRMA

Journey through the decades:
  • 1920s: The beginning
  • 1930s: Depression years
  • 1940s: War years
  • 1950s: Post-war years
  • 1960s:  Boom years
  • 1970s: Growth continues
  • 1980s: Safer roads
  • 1990s: Cleaner environment
  • 2000s: A new century
  • 2010-20: From distress to access

From helping Australians transition from horse and cart to automobiles and navigating the challenges that have come with the changes in transportation, to entering into a new future of mobility – the NRMA has always championed the needs of motorists and kept people moving.

1920s: The beginning

1920

NSW branch of the National Roads Association is created to improve the State’s main roads, chaired by racing car driver Boyd Edkins.

 

historic black and white image of nrma road patrol assisting a broken-down car circa 1920

Earliest known image of NRMA road service, circa 1920

 

1923

National Roads Association plans to extend its services to “cover everything necessary for the advancement and protection of motorists" and changes its name to NRMA, signalling discovery of the fundamental goal to keep people moving.

 

1924

NRMA continues to lobby parliament about laws and issues affecting motorists.

 

1929

By the end of the decade NRMA has successfully helped to introduce road limits. It is also credited with the improvement of road signs throughout NSW.

 

1930s: Depression Years

1931

NRMA road safety initiative responsible for instigating a school safety program.

 

historic black and white image of school boys who participated in the nrma school safety program circa 1931

School safety program

 

1932

In 1932, the NRMA led the transport section in the opening procession of the Sydney Harbour Bridge – and immediately began lobbying to ban horse-drawn vehicles because they were holding up traffic.

 

historic black and white image of nrma patrols in the opening procession for Sydney Harbour Bridge 1932

NRMA at opening procession of Sydney Harbour Bridge

 

1933

NRMA Road service becomes available 24 hours a day.

 

1934

NRMA offers first-aid courses, lectures on how to drive well and safely, and continues support of school safety patrols.

 

1939

Women’s Auxiliary Transport Corps founded. Women trained to maintain and drive heavy vehicles to help war effort.

 

historic black and white image of a member of the women's auxiliary transport corps with her car 1939

Member of Women's Auxiliary Transport Corps

 

1940s: War years

1940-1945

Road patrol considers the use of bicycles in CBD to save on petrol.

 

black and white image of two nrma road patrol employees using bicycles in the CBD to save on petrol during 1940s rationing

Road patrol bicycles in Sydney CBD

 

1946

Road toll increases by one-third; NRMA starts a new road safety campaign to stem the increase.

 

1950s: Post-war years

1950

Road death toll rises. NRMA works tirelessly to improve road conditions for the remainder of the decade.

 

1952

NRMA arranges for a large direction sign to be erected at the intersection of Parramatta Road and City Road, Broadway, to help deal with traffic congestion.

 

historic black and white image of traffic direction sign on Parramatta road intersection 1952

Traffic direction sign erected on Parramatta Road intersection

 

1959

Fifty school crossings equipped with traffic lights as a result of an NRMA campaign.

 

historic black and white picture of children using a school crossing equipped with a traffic light

School crossing equipped with traffic light

 

1960s: Boom years

1965

NRMA pushes to introduce practical driving courses in the secondary school curriculum after the highest death toll is recorded on NSW roads.

 

1966

After eight years of campaigning, NRMA finally sees speed zones introduced on State highways.

 

1970s: Growth continues

1971

Seatbelts become compulsory to wear in 1971 after NRMA supported the mandatory installation of approved seatbelts in 1967.

1978

NRMA launches campaign to “alert motorists to the urgent need for Australia to conserve its crude oil resources.”

 

1980s: Safer roads

1986

NRMA wins the Federation Internationale de L'Automobile award for road safety. 

George James NRMA chief executive in 1986 with the FIA road safety challenge trophy

NRMA wins road safety award

 

1990s: Cleaner environment

1990

Sponsorship of NRMA CareFlight begins.

 

1993

NRMA persuades NSW Government to reintroduce emission testing for new cars.

 

1995

NRMA launches Clean Air 2000 Campaign.
View NRMA clean air campaign poster

 

1997

NRMA supports trials of a 50km/h speed limit in residential areas.

 

1998

NRMA starts young driver education program.

 

2000s: A new century

2001

NRMA KidSafe signs shown to have helped reduce the number of Road Service rescues of children accidentally locked in vehicles.

 

2003

NRMA assists State Government in development of Clean Car benchmarks.

 

2005

RoadZone, an interactive safety exhibition for 9-14 year olds (initially launched in 1999) is revitalised and relaunched. 

 

school children using the NRMA RoadZone interactive safety exhibition

Schoolchildren at RoadZone

 

2006

NRMA launches Free2go Membership program offering free roadside assistance to 17 to 18 year old drivers. 

2008

NRMA announces 100 percent ownership of Thrifty Australia.

 

2010-2020: From distress to access

2014

NRMA establishes partnership with Outback Links, committing to ongoing help for farmers in drought-stricken parts of Australia. 

2016

  • NRMA launches Fuel Check within the My NRMA app, providing motorists with real time information on the cheapest petrol in NSW. 
  • NRMA announces first Reconciliation Plan (RAP) committing to make a practical contribution towards creating positive change for Australia’s First Nations Peoples.

Artist Riki Salam's piece for the NRMA's RAP: Keep Country Moving.

2017

  • NRMA proposes legislative change to allow the trialling of autonomous vehicles in NSW and subsequently joins the first autonomous shuttle trial in the state.
  • NRMA launches the Indigenous Learner Driver Mentor Program in partnership with Australian Red Cross.
  • NRMA announces build of Australia's largest electric vehicle fast-charging network, suitable for a range of electric cars and free for all EV drivers. 
  • NRMA increases portfolio of holiday parks to 31, acquiring Australia Tourist Park Management (ATPM).
  • NRMA invests and takes ownership of Manly Fast Ferry, in a bid to broaden transport offerings for Members. 
driverless shuttle bus
Autonomous shuttle trial, NSW

 

2018

  • NRMA launches NRMA Blue, a new Membership option for those looking to save through everyday discounts, while bolstering the selection of benefits for current Members with roadside assistance.
  • NRMA acquires Fantasea Cruising, operators of the Palm Beach to Patonga, Ettalong and Wagstaffe ferry service.
  • NRMA add a new vessel to My Fast Ferry fleet, providing transport to an additional 400 passengers at a time between Manly and Circular Quay. 
  • NRMA publishes the 'Blue Highways' report, outlining the potential for fast ferries to play a bigger role as a heavy lifter in Sydney's transport system. 
my Fast Ferry with Sydney CBD in the background
My Fast Ferry vessel 

 

2019

NRMA secures more than $1b in funding for local roads following the 'Rate your Road' campaign, that saw 23,000 Members nominate roads requiring improvements.

2020

NRMA announces Centenary program to celebrate 100 years of keeping people moving. 

 

2021

NRMA launches SIXT, a leading global brand providing high-quality mobility services with a track record in growth and innovation.

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fleet of NRMA patrolmen, two a breast, on motorcycles leading the procession crossing the sydney harbour bridge at its opening ceremony in 1932
fleet of NRMA patrolmen, two a breast, on motorcycles leading the procession crossing the sydney harbour bridge at its opening ceremony in 1932
One hundred years and thriving
One hundred years and thriving
fleet of NRMA patrolmen, two a breast, on motorcycles leading the procession crossing the sydney harbour bridge at its opening ceremony in 1932
fleet of NRMA patrolmen, two a breast, on motorcycles leading the procession crossing the sydney harbour bridge at its opening ceremony in 1932
One hundred years and thriving
One hundred years and thriving
black and white photo from the early 1920s showing a row of four young NRMA patrolmen on their motorbikes that have blue triangular NRMA flags on the handlebars
black and white photo from the early 1920s showing a row of four young NRMA patrolmen on their motorbikes that have blue triangular NRMA flags on the handlebars
The first patrols
The first patrols
black and white photo from the early 1920s showing a row of four young NRMA patrolmen on their motorbikes that have blue triangular NRMA flags on the handlebars
black and white photo from the early 1920s showing a row of four young NRMA patrolmen on their motorbikes that have blue triangular NRMA flags on the handlebars
The first patrols
The first patrols
1930s black and white picture of the gate and wooden archway entrance to an NRMA motor park picnic and camping ground
1930s black and white picture of the gate and wooden archway entrance to an NRMA motor park picnic and camping ground
Motor camps of the 1930s
Motor camps of the 1930s
1930s black and white picture of the gate and wooden archway entrance to an NRMA motor park picnic and camping ground
1930s black and white picture of the gate and wooden archway entrance to an NRMA motor park picnic and camping ground
Motor camps of the 1930s
Motor camps of the 1930s
black and white picture of six employees using old-fashioned phones and a map to manage assistance calls and nrma patrol deployments
black and white picture of six employees using old-fashioned phones and a map to manage assistance calls and nrma patrol deployments
Evolution of our roadside service
Evolution of our roadside service
black and white picture of six employees using old-fashioned phones and a map to manage assistance calls and nrma patrol deployments
black and white picture of six employees using old-fashioned phones and a map to manage assistance calls and nrma patrol deployments
Evolution of our roadside service
Evolution of our roadside service

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