Chargefox ultra-rapid EV chargers

1. Download and install the free Chargefox app.

2. Follow the instructions to sign up and log into the Chargefox app.

3. In the 'My profile' section, click 'Add program' to add your NRMA membership number and agree to the NRMA terms and conditions to activate your member discount.

4. Add your credit card details.

5. Find ultra-rapid charging stations on the app's map and redeem your discount when using these stations. Simply use the filter icon to only display ultra-rapid sites.

6. Once you have completed your charging session, your member discount will be applied and your credit card will be charged. A tax invoice will also be sent to your email.

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Need urgent tech support for the Chargefox app? Call the support team on 1300 518 038

All Chargefox ultra-rapid charging stations can be found via the Chargefox app or on the map below. Your discount can be redeemed at all ultra-rapid charging stations across Australia.

Once you've downloaded the free Chargefox app, you'll need to add your NRMA member details to your profile. Simply go to 'Menu', navigate to 'My profile' and click 'Add program' to add your NRMA membership number and agree to the NRMA terms and conditions. You must add your member details prior to charging to receive your discount.

Then, search for a charger on the map in the Chargefox app that offers the member discount. Participating locations will display the 'NRMA 10% off' discount next to the charging cost, as shown in the below example.

You can redeem the 10% discount as often as you like, provided you have successfully added your member details to your profile on the Chargefox app.

A Chargefox ultra-rapid charger is white and orange with the exception of Western Australia where it is bright yellow. All chargers will feature the Chargefox logo.

In NSW, you'll also see the NRMA logo displayed on the charger's front. Chargers located in other states will have the state's corresponding club logo displayed in its place. e.g. The RACV logo will be displayed in Victoria and the RAA logo in South Australia.

Usage of Chargefox ultra-rapid chargers usually requires payment (unless you drive an affiliated Chargefox partner EV model). Pricing will vary depending on the model of your vehicle and on the station. When selecting the charger in the Chargefox app, the cost to charge will be displayed, along with your member discount.

Ultra-rapid chargers are the fastest chargers in the world today and, with a charging capacity of 350kW, are capable of delivering up to 400km worth of charge in just 15 minutes to some of the latest electric vehicles (EVs) in the world. While most EVs currently available in Australia can't fully utilise 350kW, some of the more high-powered powered EVs charge faster on a 350kW charger than a 50kW charger. Although all modern EVs can use the Chargefox ultra-rapid chargers, we do advise that you check your vehicle manufacturer's guide to see how fast your EV can charge.

Help and support can be found in the ‘Help & Support’ section of the Chargefox app. Alternatively, you can contact Chargefox directly for support on 1300 518 038.